general terms
GENERAL TERMS OF ELECTRONIC STORE
sign-sport.eu
I. Item
Art. 1. These General Terms and Conditions are intended to regulate the relations between Sine Sport EOOD, Sofia, Prof. Arch. Peter A. Tashev 1a, hereinafter referred to as a short supplier, and the customers, called below users, at the online store www. Sign-sport.bg, called "e-shop" below.
II. Danny for delivery
Art. 2. Information under the Electronic Trade Act and the Consumer Protection Act:
1. Name of Provider: Sine Sport Ltd.
2. Headquarters and registered office in Sofia, Prof. Arch. Peter A. Tashev 1a
3. Address for the exercise of the activity in Sofia, Prof. Arch. Peter A. Tashev 1a
4. Correspondence data: tel. +359883 306730, email: info@sign-sport.com
5. Entry in Public Registers: UIC 202398925
6. Number of Certificate of Personal Data Administrator No. …………………….
7. Supervisory bodies:
(1) Personal Data Protection Commission
Address: Sofia 1592, Prof. Tsvetan Lazarov Blvd.
tel.: (02) 940 20 46
fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
(2) Consumer Protection Commission
Address: 1000 Sofia, 4a Slaveikov Square, fl. 3, 4 and 6,
tel.: 02/980 25 24
fax: 02/988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
8. Registration under the Value Added Tax Act No. BG ……………….
III. Electronic Store Characteristics
Art. 3. The online store is available at the Internet www. Sign-sport.bg, through which users have the opportunity to conclude contracts for the sale and delivery of the goods offered by the e-shop, including the following:
1. To register and create an account for viewing an e -shop and using the additional services for providing information;
2. To make electronic statements regarding the conclusion or execution of contracts with an online store through the interface on the website of an online store available on the Internet;
3. To conclude contracts for the sale and delivery of the goods offered by an e-shop;
4. To make any payments in connection with the concluded contracts with an e -shop, according to the ways of payment maintained by an e -shop.
5. To receive information on new goods offered by an e -shop;
6. to review the goods, their characteristics, prices and conditions of delivery;
7. To be notified of the rights arising from the law mainly through the interface on the website of an online store on the Internet;
8. To exercise the right of withdrawal of the contract concluded at a distance for the goods offered by the Provider, for which the right to withdraw the contract is applicable;
Art. 4. The Supplier delivers the goods and guarantees the rights of the users provided for by law within the framework of good faith, the criteria and conditions accepted in practice, consumer or commercial law.
Art. 5. (1) The users shall conclude a contract for the purchase and sale of the goods offered by an e-shop through the interface of the Provider, available on its website on the Internet or other means of distance communication.
(2) By virtue of the contract for the sale and sale of goods concluded with the users, the Provider is obliged to deliver and transfer the ownership of the User to the goods designated by him through the interface.
(3) The users shall pay the supplier a remuneration for the delivered goods in accordance with the conditions set out on an e -shop and these General Terms and Conditions. The remuneration is the price announced by the Provider at the address of an online store on the Internet.
(4) The Provider shall supply the goods requested by the users within the terms and under the conditions set by the Provider on the website of the e -shop and in accordance with these General Terms and Conditions. (5) The cost of delivery shall be determined separately and explicitly from the price of the goods.
Art. 6. (1) The User and the Provider agree that all statements between them in connection with the conclusion and execution of the contract of sale may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Trade Act.
(2) It is assumed that the electronic statements made by the users of the Site shall be made by the persons specified in the data provided by the User upon registration if the User has entered the relevant name and password for access.
IV. Use of an e -shop
Art. 7. (1) In order to use an e-shop for the conclusion of contracts for the purchase and sale of goods, the User shall enter the name and password for remote access selected by him, in cases where the e-shop requires registration.
(2) The name and password for remote access shall be determined by the User by electronically registering on the Provider's website.
(3) By filling out your data and clicking on the "Yes, I accept" or "registration" buttons, the User declares that he is familiar with these General Terms and Conditions, agrees with their content and undertakes to observe them unconditionally.
(4) The Provider confirms the registration made by the User by sending a letter to the email specified by the User, to which information for activation of the registration shall also be sent. The User confirms the registration and conclusion of the contract through an electronic reference in the letter notified of the registration sent by the Provider. Following confirmation, an account of the User is created and a contractual relations arise between him and the Provider.
(5) When performing the registration, the User is obliged to provide correct and up -to -date data. The User updates in a timely manner the data specified in his registration in case of change.
(6) In order to use the full functionality of the supplier's online store, the User is obliged to register on the website of the e -shop. The Provider is not responsible if, due to the lack of registration, the User could not use the full functionality of the e-shop, including with respect to the exercise of contract rights, the possibility of claiming a lower price and other similar functions.
(7) These General Terms and Conditions may be accepted by the users without registering in an e -shop through explicit will, including through the website of an e -shop.
Art. 8. (1) The e -mail address provided at the initial registration of the User, as well as any subsequent e -mail address used for exchange of statements between the User and the Provider, shall be the "main e -mail address" within the meaning of these General Terms and Conditions. The User has the right to change his or her main contact email address.
(2) Upon receipt of a request for change of the main contact e -mail address, the Provider shall send a request for confirmation of the change. The request for confirmation shall be sent by the Provider to the new main contact e -mail address specified by the User.
(3) The change of the main contact electronic address shall be made after confirmation by the User, expressed by reference contained in the request for confirmation, sent by the Provider to the new main contact electronic address specified by the User.
(4) The Provider shall inform the User of the change, through an e -mail sent to the main contact electronic address specified by the User before making his change under para. 2.
(5) The Provider shall not be liable to the User for unlawful change of the main contact electronic address.
(6) The Provider may require the user to use the main contact electronic address in specific cases.
V. Technical steps to conclude a contract of sale
Art. 9. (1) The users mainly use the interface on the supplier's page to conclude contracts for the sale of the goods offered by the Provider in an e-shop. (2) The contract shall be concluded in Bulgarian.
(3) The contract between the Provider and the User represents these General Terms and Conditions available on the website of an e -shop.
(4) The party to the contract with the Provider shall be the User according to the data provided at the registration and contained in the personal profile of the User. To avoid doubt, these are the data with which an account was created with the Provider.
(5) The Provider shall include in the interface of his website, technical means for establishing and correcting errors in the introduction of information before making the statement for the conclusion of the contract.
(6) This contract shall be considered to be concluded from the moment of registration of the User with the Provider or the acceptance of the General Terms and Conditions in another explicit manner, including through a statement on the Provider's website. The contract for the sale and sale of goods is considered to be concluded from the moment of its request by the User through the interface of the Provider.
(7) For the conclusion of this contract and for the conclusion of the contract for the sale and sale of goods, the Provider explicitly notifies the User in an appropriate manner through electronic means. (8) The statement of conclusion of the contract and the confirmation of its receipt shall be considered received when their addressees have the ability to access them.
(9) The Provider shall deliver the goods to the address specified by the users and shall not be liable in the event that the data specified by the users are false or misleading.
Art. 10. (1) The users shall conclude the contract for the sale and sale with the Provider under the following procedure:
Registering in an e -shop and providing the necessary data if the User does not have to register in an e -shop or by requesting the goods without registration;
Entering the ordering system for an e -shop by identifying by name and password and other ways of identification;
Selecting one or more of the offered goods on an e -shop and adding them to a list of goods for purchase;
Providing delivery data;
Choosing a method and moment to pay the price.
Confirmation of the order;
(2) Users may conclude the contract of sale with the Provider and without registration, using the relevant functionality in the interface of the e-shop
VI. Special obligations of the supplier. Consumer Protection
Art. 11. The rules of this Section VI of these General Terms and Conditions shall apply to users, for which, according to the data indicated for the conclusion of the contract for sale or registration in an e-shop, it can be concluded that they are consumers within the meaning of the Consumer Protection Act, the Law on October and/or of the Directive 2011/E.
Art. 12. (1) The main characteristics of the goods offered by the Provider are determined in the profile of each goods on the website of an e -shop.
(2) The price of the goods with all taxes included shall be determined by the supplier in the profile of each goods on the website of an e -shop.
(3) The value of the postal and transportation costs not included in the price of the goods shall be determined by the Provider and shall be provided as information to the users at one of the following moments before the conclusion of the contract:
- in the profile of each of the goods on the website of the supplier of the e -shop;
-when selecting the goods for the conclusion of the contract of sale;
(4) The method of payment, delivery and performance of the contract shall be determined in these General Terms and Conditions, as well as the information provided to the User on the Provider's website.
(5) The information provided to the users under this Article is current at the time of its visualization on the Provider's website prior to the conclusion of the contract of sale.
(6) The Provider must indicate the conditions for delivery of the individual goods to his site.
(7) The Provider shall indicate before the conclusion of the contract the total value of the contract for all the goods contained therein.
(8) Users agree that all the information required by the Consumer Protection Act may be provided through the interface of the platform of an e -shop or e -mail.
Art. 13. (1) The User agrees that the Provider has the right to accept an advance payment for the contracts for the purchase and sale of goods and their delivery. (2) The consumer selects independently whether to pay the supplier the price for delivery of the goods before or at the time of delivery.
Art. 14. (1) The consumer shall have the right, without owing compensation or penalty, and without giving a reason, to withdraw from the concluded contract within 14 days from the date of acceptance of the goods through the uniform form for cancellation of the contract available on the Provider's website. Information on the exercise of the right of withdrawal is available on the Provider's website. Users may also use another unambiguous statement that can be recorded on a durable medium.
(2) The right to refuse para. 1 does not apply in the following cases:
1. For delivery of goods made to the request of the User or in accordance with its individual requirements;
2. For the supply of goods which, by their nature, can impair their quality or have a short shelf life;
3. For the delivery of sealed goods that have been printed after delivery and cannot be returned for reasons related to hygiene or health protection;
4. For the delivery of goods that, after being delivered and due to their nature, have mixed with other goods from which they cannot be separated;
5. For the delivery of sealed sound recordings or videos or sealed computer software that is printed after delivery;
6. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts for the delivery of such publications;
(3) Where the Provider has not fulfilled his obligations for the provision of information specified in the Consumer Protection Act, the User has the right to withdraw from the concluded contract within one year and 14 days from the date of receipt of the goods. When the information is provided to the User within the time limit, it starts to run from the date of its provision. The User has the right to make the statement of refusal to this Article directly to the Provider through the Single Form for Cancellation of the Contract available on the Provider's website.
(4) When the User has exercised his right of cancellation of the contract from a distance or from the contract outside the commercial site, the Provider shall refund all amounts received by the User, including the cost of delivery, without unjustified delay and not later than 14 days from the date on which he was notified of the decision of the User to withdraw the contract. The Provider reimburses the amounts received by using the same payment tool used by the User in the initial transaction, unless the consumer has explicitly consent to the use of another payment tool and provided that this is not related to the consumer costs.
(5) When exercising the right of refusal, the costs of returning the delivered goods shall be at the expense of the consumer and the amount that the consumer has paid under the contract shall deduct the costs of returning the goods. The Provider has no obligation to reimburse the additional costs of delivery of the goods when the consumer has explicitly chose a method of delivery of goods other than the cheapest type of standard delivery offered by the supplier.
(6) The consumer is obliged to store the goods received by the Supplier and to ensure that their quality and safety preserve during the term under para. 1
(7) The consumer may exercise his right of cancellation of the contract with the Provider by making a written statement to the Provider through the standard form for cancellation of the contract available on the website of an e -shop.
(8) When the Provider has not proposed to collect the goods himself, he may retain the payment of the amounts of the consumer until he receives the goods or until the consumer has provided proof that he has sent the goods back, depending on which of the two happened earlier.
Art. 15. (1) The delivery time of the goods and the starting point from which it runs is determined for each goods separately at the conclusion of the contract with the consumer through the site of the Provider, unless the goods are ordered in one delivery.
(2) In case the User and the Provider have not set a delivery time, the delivery time of the goods is 30 working days from the date following the submission of the order to the User to the Provider through the website of the e -shop.
(3) If the Provider cannot fulfill the contract because it does not have the goods ordered, it shall be obliged to notify the consumer and to refund the amounts paid by him.
Art. 16. (1) The Provider shall transmit the goods to the User after certifying the implementation of the requirements for providing information to the User in accordance with the Consumer Protection Act.
(2) The User and the Provider shall certify the circumstances under para. 1 in writing at the time of delivery through a handwritten signature, unless otherwise agreed.
(3) The User and the Provider agree that the requirements of para. 1 will be respected if the certification is made by a person for whom according to the circumstances it can be concluded that he will transmit the information to the consumer - a party to the contract.
VII. Other conditions
Art. 17. The Supplier delivers and transmits the goods to the User within the time limit set at the conclusion of the contract.
Art. 18. The User must inspect the goods at the time of delivery and delivery by the Provider and if he does not meet the requirements to notify the Provider immediately.
VIII. Protection of personal data
Art. 19. (1) The Provider shall take measures to protect the personal data of the User in accordance with the Law on Personal Data Protection.
(2) For the security reasons of the personal data of the users, the Provider will only send the data to the e-mail address, which was indicated by the users at the time of registration.
(3) The Provider accepts and announces on his website a policy for the protection of personal data.
(4) The users agree that the Provider has the right to process their personal data necessary for the execution of the orders in the e -shop and the execution of the contract.
Art. 20. (1) At any time, the Provider shall have the right to require the User to legitimize himself and to certify the authenticity of each of the circumstances and personal data announced during the registration.
(2) In the event that for some reason the User has forgotten or lost his name and password, the Provider shall have the right to apply the announced procedure for lost or forgotten names and passwords.
IX. Amendment and Access to Terms and Conditions
Art. 21. (1) These General Terms and Conditions may be amended by the Provider, of which the latter will notify in the appropriate way all users who have registration. (2) The Provider and the User agree that any supplement and amendment of these General Terms and Conditions will have effect on the User after his explicit notification by the Provider and if the User does not declare within the 30-day period given to him, that he rejects them.
(3) The User agrees that all statements of the Provider, in connection with the amendment of these General Terms, will be sent to the e -mail address specified by the User at the registration. The User agrees that the e -mails sent in accordance with this Article do not need to be signed with an electronic signature in order to have action against it.
Art. 22. The Provider publishes these General Terms and Conditions at its site together with all additions and changes thereto.
X. Termination
Art. 23. These General Terms and Conditions and the contract of the User with the Provider shall be terminated in the following cases:
upon termination and announcement in liquidation or bankruptcy of one of the parties to the contract;
by mutual agreement of the parties in writing;
unilaterally, with a notice by each of the parties in the event of failure to fulfill the obligations of the other party;
in case of objective inability of any of the parties to the contract to fulfill its obligations;
when seizing or sealing the equipment by state bodies;
In case of deletion of the registration of the User on the website of an e -shop. In this case, the concluded but unfulfilled sales contracts remain in force and are subject to implementation;
In the case of exercising the right of refusal according to Art. 55, para. 1 of the Consumer Protection Act. In this case, only the contract for the delivery of the respective ordered goods is terminated if the right to withdraw the contract is applicable to the respective category of goods.
XI. Other conditions
Art. 24. The possible invalidity of any of the provisions of these General Terms and Conditions will not lead to the invalidity of the whole contract.
Art. 25. The laws of the Republic of Bulgaria apply to the issues related to the implementation and interpretation of this contract.
Art. 26. All disputes between the parties under this contract will be resolved by the competent court or the Consumer Protection Commission.